Reasons to do a reset:
  • Hearing static
  • Lifter not engaging properly
  • Battery not holding a full charge (talk time reduced)
Instructions:
  • Place the headset in the base station. Then unplug the power supply cable from the base station.
  • Remove the headset from the base station.
  • Remove the battery (located in the earpierce). Keep out for 10 seconds. Reassemble battery.
  • Then place the headset in the base station and thereafter connect the power supply cable again.Several lights on the base station will flash.  A green light will remain illuminated.

GN9120 GN9125 Remove Battery

Note:  If after completing the reset the problems persists, please contact
NRG TeleResources for further assistance.
888-753-7300   |   info@nrgteleresources.com