Cannot hear a signal in the headset when the telephone is ringing:

  1. Make sure the Ring Sensor On/Off button is on.
  2. Adjust the Ring Sensor’s sensitivity.
Instructions on adjusting the two setting are outlined below:

1) Turning the Ring Sensor On/Off button on:

GN1000

  • If the red Ring Sensitivity LED is flashing, the Ring Sensor is off.
  • Press the button on the front of the lifter to reactivate.

2) Adjust the Ring Sensor’s sensitivity:

  • While the phone is ringing, turn the Ring Sensitivity knob until the Ring Sensor Led lights or you detect the signal in your headset. For best performance , stop turning as soon as the LED lights or when you detect the signal in your headset.

Note:  If after completing the reset the problems persists, please contact NRG TeleResources for further assistance.
888-753-7300   |   info@nrgteleresources.com