NRG provides training on the Broadview and Metaswitch hosted PBX platforms. Our training service is client-focused and geared towards increasing your company’s efficiency. This is done by our training experts who will take care of all elements of your hosted PBX training. No longer do you, need to pay for trainers or have them do shipping, receiving, and other miscellaneous tasks when there is no training scheduled.
Using NRG to train your customers helps your account managers transition quicker to the next opportunity and keeps your sales team focused on recurring monthly revenues. When the next call comes in for training, questions about a phone feature, or a need for a headset, just forward your customer to NRG TeleResources, your post-sales customer care department.
Training from NRG is designed with the customer in mind, and we do it all:
Scheduling prior to the cut over date
Populate the portal with the customer information (auto attendant, extensions, etc.)
Two hours of system administrator +2 training via webinar
Flexible end-user training packages
Onsite available for enterprise customers
Additional support after the cut over
All pricing is per extension and easy for the account manager to leverage into the sale.
Additionally, NRG provides customer assistance with headsets and inquiries on system features.
Call us to discuss how we can help your team stay focused on the next opportunity and not get distracted by inquiries from end-users on features or non-recurring items like headsets.