The microphone on the Jabra PRO9450 wireless headset may need to be adjusted based on your talking volume level.  If you experience feedback/echo while talking the microphone volume may be too high.

Set the microphone volume:
  1. Ensure the headset is docked, and then press the desk phone button on the base keypad until the desk phone icon changes to the color ‘white’.
  2. Remove the front panel of the Jabra PRO 9450 base, as illustrated below;PRO9450 microhpone volume
  3. Put on the headset. The desk phone icon will change to the color ‘Green’. If the icon does not change, tap the desk phone button on the base keypad.
  4. Get a dial tone by pressing the headset button on the desk phone, or by lifting the desk phone handset.
  5. Make a test call. Dial a friend or colleagues phone number using the desk phone.
  6. If your speaking volume is too quiet or too loud, adjust the microphone volume on the base, as illustrated. Ensure the listener does not adjust their own volume.
  7. If you are experieincing feedback/echo adjust the volume button to the left to lower the volume to a point that the feedback/echo goes away and your voice is not to low for your caller.
  8. When finished, end the call and return the front panel of the Jabra PRO 9450. Changes made to the microphone volume switch only apply to desk phone.

Note:  If after completing the reset the problems persists, please contact
NRG TeleResources for further assistance.
888-753-7300   |