We want to thank our customers for taking the time to write testimonials of our services. We believe in great
customer service and to helping our clients find the best solutions for their business communication needs.
We are always looking for ways to improve and really appreciate all the feedback.
Great experience, training went well, and all questions answered. Thanks for the assistance!!!
Thank you so much for providing the training for our new phone system! We found the training thorough and the system super user friendly! We are looking forward to trying out these new features and I’m sure everybody in the office will be really happy and impressed!
Your training session this morning was very thorough. We are looking forward to using the new system. There may be a bit of a learning curve, but from what I could tell this morning, the portal aspect of this system looks very user friendly.
The training was enjoyable,
Everything was explicit and understandable.
Training was well done and easy to follow. All our questions were answered very clearly. Many new features to learn, but the support is there to help, so we are excited to start with our new phones. Thanks for giving us this training session.
Great training session with Lisa. She was very clear, very thorough. We asked lots of questions, and she was able to provide us with all the answers. Thank you very much for your time and patience today!
“I have been really happy with the headsets solution NRG has provided us and our clients over the years. Right from the discovery call to installation of headset, your team WOWs us. The quality of the headsets they recommend is great and we have 100% satisfied user for after sales support. We are looking to do more business in FY17.”
“I like the fact I can talk with a person. Great Customer Service!”
“My experience in buying a headset with NRG Teleresources was exceptional. Lisa is thorough and pays attention to the details which made my purchasing experience a breeze. She cares deeply about customer service and goes above and beyond to ensure that you are happy and satisfied with your purchase. I highly recommend NRG Teleresources for your telecommunication needs.”
“I’ve worked lots with the NRG team in the past and she has always been excellent for my customers.”
“Big shout out to Lisa and her team at NRG; was excellent having her on-site to help staff and Heather…. Much appreciated.”
Phone Training: “Thanks Lisa…..you did a great job explaining things to me. I wish all my other endeavours went that smoothly.”
“It took a long time for us to make a decision on what would be the best products for our office. Lisa Siragusa was VERY PATIENT and VERY HELPFUL throughout the process. It was great to work with a company that has very helpful support staff – and again -Lisa Siragusa was great- the product arrived in a very timely manner. When I had some questions during the “Set up” process, she was quick to call back and give very helpful suggestions. All Great.”
“Lisa, Thanks for keeping me updated. Your customer service is exceptional and is appreciated.
… Well I wish that you could work at every single store / restaurant / office that I have dealings with….then I’d be sure to get exceptional service every time”
“Working with the team at NRG has been a pleasure. They were able to provide to us the equipment we needed and the support to set it up and the information we needed to make the correct decision. I would highly recommend them.”
“The training session with Lisa was very clear and understandable.
“Great (training) session, easy to work with and good overview of whole phone system.
Thank you NRG!”
“Thanks for the great service in supplying me with a headset in such short notice!”
“Lisa is awesome! I looked for a new headset for a few months and couldn’t find one where I could actually hear the other person properly. Lisa asked a few questions about my needs and found the perfect one within minutes. Whether you need 1 headset for yourself or multiple ones for your office, Lisa will help you find the best headset for your mobile phone, home office or Corporate office. Customer service is amazing and I highly recommend her.”
“The System Admin training session was excellent. I learned the new system and did not feel the stress that normally produces a change like this in a company. You demonstrated a high degree of confidence when you answered our questions and it was really enjoyable the time used for this training. The training was enough to understand the basics of the system and the customer service during and after the training has been great too.
Congratulations for your fantastic services.”
“Honestly, the training was great. You helped me find problems I didn’t even know existed, taught me some key things, and were very personable. I kind of wish you also worked for my internet and phone providers. Ha ha!”
“Thank you so much for stopping by and helping us out with the Headsets. I am more than happy to inform you that I have been using mine more than before. The only time I get frustrated is when it does not stay my head –I guess because of my hair.
Your assistance was very much appreciated by all.”
“As a chiropractor ergonomics is critical for clinical success. It’s one thing to fix the cervical spine with chiropractic care; another to keep it fixed. If we don’t correct such an injurious practice as operating a computer and phones simultaneously; this practice can not only irritate and strain the cervical soft tissues but lead to disc problems. We often give your business contact information as part of our treatment plan.”
“We’ve had great service through Lisa at NRG. She was prompt in providing us the best options for our needs. When we had some troubleshooting to do, she gladly assisted over the phone and even took the time to visit our office to assist the user with the proper set up of the Bluetooth headset.
Great support! Thank you”