We are experts in telecom accessories for the business office and call center.
- Plantronics, Jabra, and VXI headsets – authorized for over 25 years.
- Polycom and Konftel audio conference units – authorized for over 15 years.
- Konexx voice recording solutions – authorized for over 15 years.
- Telecom training on telephones, voicemail, conferencing, and more.
- Sourcing and remanufacturing of telephone endpoints for over 15 years.
We make your end-user’s problem our problem.
Differentiators – Leading the Rest
NRG is a WBE certified diversity supplier, providing telecom hardware program management for enterprise customers. We differentiate with:
- Multi-national client centric enterprise programs.
- ‘Support ‘til you Smile’ on post-sale set-up, troubleshooting, and warranty.
- ‘As a service’ pricing for headsets and other devices.
- On-site deployment of headsets and telephones.
- IT help desk integration for support on headset related tickets.
- A client specific on-line catalog for easy purchasing.
- EoL extension
- Cost based client pricing.
- Supportive of EDI and supply chain purchasing software integration.
We experience over 2,500 visits per month on our FAQ pages, a testament to NRG’s commitment to be a leading support provider for headsets.
Past Performance – Results of Customer Dedication
- Headset program management for three of Canada’s four national telecoms.
- Four time recipient of the MB Customer Contact Association ‘Supplier of the Year’ as voted on by the members.
- Recognized as one of MB’s Top 50 Fastest Growing Companies.