The Listening on the Plantronics CS500 Series wireless headset may need to be adjusted to better hear or lower the volume level of your caller.
Set the listening volume:
Look at the bottom panel of your base to locate the listening volume dial.
- Make a test call while wearing your headset.
- If your callers volume is too quiet or too loud, adjust the listening volume on the base, as illustrated.
- While on the call adjust the listening volume dial (1-4) until you are on a setting that is the most optimal level for you to hear the person on the other end.
- When finished, end the call.
Note: If after completing the reset the problems persists, please contact
NRG TeleResources for further assistance.
888-753-7300 | firstname.lastname@example.org